|Name||Phone||Select the property||Apt/Shop/Office/Warehouse Number||Courtesy and Professionalism||Support Provided||Knowledge of Work||Providing clear, complete, and accurate information||Fairness of Pricing||Front Desk / Tele-Operators||Marketing Department||Leasing Department||Maintenance and Facilities Department||Aside from the the content of this survey, any other concern you want to share? (Optional)||Entry Date||Entry ID||User IP|
|Sujith M Nair||971503169471||NAHDA C2||1.709||Good||Good||Good||Good||Average||Excellent||Excellent||Excellent||Average||For maintenance it takes long time and none attending the phone call.||12/11/2022 07:56 AM||29||519.324.194,00|
|Alex Justus Fernandez||9715619002||MANZIL TOWER||501||Good||Good||Good||Good||Good||Good||Good||Good||Good||03/11/2022 08:28 AM||28||18.104.22.168,00|
|VIJAYABABU MANOHARAN||0529227562||MANZIL TOWER||806||Good||Good||Good||Good||Good||Good||Good||Excellent||Good||03/11/2022 08:27 AM||27||17.620.418.138,00|
|Antis Tom||971503207225||NEW MAHATTA BUILDING||401||Poor||Poor||Poor||Poor||Poor||Poor||Poor||Poor||Poor||Came for leasing, 6:40pm to 7:58pm waited, after 7:58 call me told me.. new leasing not possible..
Front office person attitude of behaviour is very bad , after 20 mint he instructed to take token.
Mr.Aslam not ready to do the needful, simply say not possible after 1 hour.
Front office guy, not ready for work, to complete the time and need to left , unprofessional behaviour.
Booking not taken
Date of visit 31 Oct 2022. Token no 0092
|31/10/2022 05:53 PM||26||22.214.171.124,00|
|Roshan Padinjaroot||971554516876||AL QASIMIA TOWER B||203||Good||Good||Good||Poor||Average||Needs Improvement||Good||Good||Needs Improvement||When i enquired for new room, they promised car parking available, and after made contract they said car parking not available. Money spent more for municipality parking and then paid for one month for parking outside.
For maintenance i had visited the room while painting and pointed the areas to do panting while shifting, found that the work still not done. I liked the room, mohan shetty helped and guided. He promised he will make arrangements
|06/10/2022 09:41 AM||23||2.501.126,00|
|Eliezer Jr Carpio||+971505723494||NAHDA 5||1.006||Good||Average||Excellent||Good||Average||Average||Good||Good||Average||06/10/2022 06:07 AM||21||917.587.218,00|
|Kairav Mehta||+971566059047||MANZIL TOWER||1.105||Excellent||Excellent||Excellent||Excellent||Excellent||Good||Excellent||Good||Good||06/10/2022 06:06 AM||20||2.487.965,00|
|IEHAB SALAH||0509199479||MAMZAR 2||501||Good||Good||Average||Good||Average||Good||Average||Good||Poor||Cracks appearing in the walls from the tenth day of moving in Also, the false ceiling was not changed as agreed with the rental and maintenance department
Leaks and cracks in the walls were not treated, but the defects were hidden with paint
This is a type of fraud in dealing
|12/09/2022 11:30 AM||17||126.96.36.199,00|
|Muhammad Omer||+971551538158||MAMZAR 2||607||Average||Poor||Good||Average||Good||Poor||Average||Average||Poor||Was expecting everything to be in working condition but have to request for each and everything instead of maintenance department fixing it before new tenant moving in. Also some maintenance work was highlighted which was completed after regular follow up||08/09/2022 09:05 PM||15||510.710.238,00|
|Jasmin||0506789158||MAMZAR 2||706||Average||Average||Average||Average||Good||Average||Average||Average||Needs Improvement||Gym facilities are really poor and not at all maintained.
lift is always a hassle in this building which takes more than 15 mints to board one.
|08/09/2022 09:32 AM||14||372.455.176,00|
|Darlene Hernandez||+971521373954||ROLLA TOWER||0||Good||Good||Good||Good||Good||Average||Average||Good||Average||Everything is good but there is only one thing I really don’t want. This is the people who’s throwing the garbage especially at very late night. They are distructing and disturbing us and they’re throwing bottles and something that caused noise. There should be a timing for this.||08/09/2022 07:39 AM||12||831.107.679,00|
|JESUS MARTINEZ||+971553688411||NAHDA C2||208||Excellent||Excellent||Good||Good||Average||Good||Excellent||Excellent||Average||08/09/2022 07:36 AM||11||21.716.513.697,00|
|Abdul Alim||+971554108299||NAHDA A4||0||Good||Good||Good||Good||Good||Good||Good||Good||Poor||WE HAVE SHIFTED IN THE FLAT 1706 A4 Al Nahda ON 27.07.2022 AND DAY 1 WE FOUND AC NOT COOLING PROPERLY. WE HAVE CALLED the TECHNICIAN AND SINCE THAN HE KEEP COMING AND DOING SOME THING AND TEL US NOW IT WILL GIVE GOOD COOLING BUT NOTHING HAPPEND. LASTLY, HE CHANGED THE THERMOSTATE AND THAN WE CAME TO KNOW THAT AFTER RUNNING COMPLET NIGHT ROOM TEMPARATURE NOTCOMING DOWN TO 26 DIGREE C. THERE IS NO AUTO CUT WHICH WILL CAUSE EXTRA ELETRICITY BILL TO US. PLEASE LOOK IN TO THIS AND SEND SOME ENGINEER TO ANALYZE THE PROBLEM AND RECTIFY AT THE EARLIEST. I DO NOT KNOW TO WHOM SHOULD I APPROACH FOR RECTIFICATION OF MY COMPLAINT.||24/08/2022 12:26 PM||9||2.502.728,00|
|JOJO THOMAS||+971509636441||AL RUMEILA 1C||605||Poor||Poor||Poor||Poor||Poor||Poor||Poor||Poor||Poor||I have just booked the apartment on 14th AUG 5Pm and the next day morning(15th Aug 22) it had to be canceled because of some problem from family. The complete amount of AED1500/- cannot be refunded as per your real estate agent. IT is the hard-earned money by myself and the response from your team was very painful. Hope you will look into this matter and will sort the matter in a decent and reasonable way.
|15/08/2022 02:59 PM||8||8.699.196.161,00|
|Ahmed Zayed||971508950704||AL KHAN A TOWER||604||Average||Poor||Poor||Excellent||Excellent||Excellent||Excellent||Excellent||Poor||I received my flat with many problems for maintenance untill today I am suffering from this issue approximately one month I am not happy with this & I need to fix this issue ASAP||09/08/2022 01:13 PM||7||3.121.813.851,00|
|Romy Mathew||566768771||AL QASIMIA TOWER B||1.203||Good||Good||Good||Good||Good||Good||Good||Good||Good||03/08/2022 05:49 PM||6||188.8.131.52,00|
|Parvaiz Mohammed||+971526538010||AL QASIMIA TOWER A||1.602||Excellent||Good||Good||Needs Improvement||Good||Excellent||Excellent||Excellent||Good||I am extremely happy with services provided from all Abdul Aziz al Majid staff. My only suggestion is that please don’t allow third party agents to show flats to tenants on behalf of the Abdul aziz al majid organisation as they inform wrong price which will impact organisation image. For me I strongly recommend my friends to go for Abdul aziz al masjid real estate incase if they looking for flats.||02/08/2022 02:46 PM||4||184.108.40.206,00|
|Ahmed||0529085262||ABU SHAGARA 1||502||Excellent||Excellent||Excellent||Excellent||Excellent||Excellent||Excellent||Excellent||Excellent||NA||28/07/2022 05:33 AM||2||220.127.116.11,00|
|Maria Victoria Pineda||0582079598||K1||528||Good||Poor||Average||Average||Average||Good||Average||Average||Poor||The maintenance team has VERY POOR service. It’s been almost 3weeks (13th July 2022) since we complained about the sliding door (very noisy when opening / closing) and until now (25th July 2022) there is no feedback or action from their side.
This is despite of everyday follow up to their office.
|25/07/2022 07:59 AM||1||8.311.015.199,00|