Last updated: June 1, 2026
AAM Properties (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, how we share it, and your choices when using our website and services.
1. Information We Collect
We may collect:
- Contact details you provide, such as name, phone number, email address, and message details.
- Service-related details you provide through request and inquiry forms.
- Request tracking details used to retrieve your service records.
- Technical and security data such as IP address, browser type, and device metadata.
- Language and session preferences needed to deliver the site in your selected language.
2. How We Use Information
We use your information to:
- Respond to your property, unit, and support inquiries.
- Process and manage service requests and follow-up communication.
- Protect forms and website services from abuse and automated spam.
- Operate, maintain, secure, and improve website functionality.
- Comply with legal and regulatory obligations.
3. Forms, Requests, and Records
When you submit inquiries or service requests, your data may be stored as internal records in our website administration system for processing, follow-up, and quality control.
4. Communications
We may send service-related emails, including confirmations, updates, and follow-up notices related to submitted requests or inquiries.
5. Cookies and Similar Technologies
We may use essential cookies and similar technologies for core website operation, language preferences, security, and performance.
6. Third-Party Processing
Some website functions rely on external service providers, for example security verification, maps and location display, and infrastructure services. These providers may process limited technical data as needed to deliver their services.
7. Sharing of Information
We do not sell personal information. We may share data only when necessary for operations, service delivery, legal compliance, or security, and only with authorized personnel and service providers.
8. Data Retention
We retain data for as long as needed to provide services, maintain records, resolve disputes, and satisfy legal, contractual, or security obligations.
9. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and object to certain processing activities.
10. External Links
Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy notices directly.
11. Updates to This Policy
We may update this policy from time to time. Changes become effective when posted on this page.
12. Contact
For privacy-related questions or requests, contact us through the official contact channels listed on our website.
Last updated: July 10, 2026
AAM Properties respects your privacy and is committed to protecting the personal information you share through this website. This Privacy Policy explains what information we collect, how we use it, when it may be shared with third parties, and the choices available to you when using our website and services.
Information We Collect
Depending on how you use the website, we may collect the following information:
- Contact and inquiry details, such as your name, phone number, email address, and the message you submit when contacting us about a property or unit.
- Customer service request details, such as your name, phone number, email address, building, emirate, unit type, unit number, remarks, request status, and generated reference number.
- Tracking details you provide when checking the status of a service request, including your reference number and email address.
- Technical and security data needed to operate and protect the website, which may include your IP address, browser data, device information, and form security signals.
- Search terms you enter on the website and language preference data used to serve multilingual content where available.
How We Use Your Information
- To respond to property and unit inquiries and route them to the relevant team member or agent.
- To create, manage, and follow up on customer service requests, including sending confirmations and status updates by email.
- To verify and protect forms against spam, abuse, and automated submissions.
- To display office locations, maps, business details, and public reviews relevant to our services.
- To operate, secure, maintain, and improve the website and its content.
Forms and Submitted Records
When you submit a unit inquiry or customer service request, the information you provide is not only sent by email but may also be stored inside the website administration area as an internal record so our team can manage follow-up, status updates, and communication history.
Service request tracking works by matching the reference number and email address you provide against the stored request record.
Email Communications
The website sends emails related to inquiries and service requests, including confirmation emails, status updates, and follow-up messages. Outgoing emails may be delivered through a configured SMTP mail service or the website hosting mail system, depending on the site configuration.
Third-Party Services and Plugins
This website uses third-party services and WordPress components that may process limited data in order to provide site functionality:
- Cloudflare Turnstile: used on inquiry, service request, and request tracking forms to reduce spam and abusive submissions. Cloudflare may process technical information such as IP address, browser metadata, and interaction signals for verification purposes.
- Google Maps: map embeds and location-related features may send your IP address and standard browser information to Google when a map is loaded or interacted with.
- Google Places / Google Reviews: business place data and public reviews may be retrieved from Google to display location details and reviews on the site.
- WPML or multilingual tools: may use cookies or similar technologies to remember your language selection and deliver the appropriate language version of pages.
- WordPress core and hosting infrastructure: may log technical request information required for security, caching, backups, and site performance.
Structured Data and Social Metadata
The website publishes technical metadata such as search engine tags, structured data, business details, social profile links, and page preview information to help search engines and social platforms understand website content. This metadata is based on website content and business information managed by the site owner.
Cookies and Similar Technologies
This website may use essential cookies or similar technologies required for core website operation, language preference handling, security, and standard WordPress functionality. The current theme does not include its own advertising or marketing tracker implementation, but third-party services or plugins may set cookies when their features are loaded.
How We Share Information
We do not sell your personal information. We may share your information only when necessary to operate the website and deliver requested services, including with relevant staff members, assigned agents, email delivery providers, hosting providers, security providers, and third-party services such as Cloudflare and Google where their features are used on the site.
Data Retention
Inquiry and service request records may be retained for as long as reasonably necessary to respond to your request, manage ongoing communication, maintain business records, and meet legal, administrative, or security obligations.
Your Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain uses of it. To make a privacy-related request, please contact us using the contact details provided on this website.
External Websites
This website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites, and you should review their privacy notices separately.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or third-party integrations. The updated version will be posted on this page with a revised effective date.